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All the cables are too short

hjnr
Joining in

on ‎22-12-2022 22:52

360 TV Package arrived today shortly after 22:30 hrs, with strict instructions to setup within 12 hrs.

Well unfortunately the cables supplies will not reach. The TV is on the opposite wall to where the Cable comes into our house.

Obviously this will require an engineer, but; what are the chances someone can come before Xmas?

Also will this be a free or charged visit?

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japitts
Very Insightful Person
Very Insightful Person

on ‎22-12-2022 23:11

@hjnr wrote:

Obviously this will require an engineer, but; what are the chances someone can come before Xmas?

I think you'll be struggling - recent posts on here have suggested a 3-4 working day wait for tech visits.

But a staff response on this forum is likely to take a couple of days, so call in from 8am tomorrow morning. 0800 0521734 or 0345 4541111

Not sure on the cost - I think there's a £5 delivery charge for QuickStart these days.

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