Virgin Media Community

[Adhalliday]

Is there a way to browse all the movies that I can watch on my subscription rather than the few which are highlighted. It was not an issue before 360, so why limit a subscriber now.

[paul0363 · Accepted solution]

+1 on this.  There used to be an option for "All Movies" under Sky Movies.  That seems to have disappeared and now we only have genre selections, trending etc.  You can find a movie if you search (using the search option or voice search) but sometimes it's useful to be able to browse an A-Z list of everything if you're just looking for something to watch!

[Adhalliday · Accepted solution]

Yes, so access to a full list has gone. The categories do not include all available entries either. This means that you do not have visibility of everything you are paying for.

To me this is an inexcusable omission and must be rectified.

[Molly_G]

Hi @Adhalliday and @paul0363,

Many thanks for you recent posts and sorry to hear of the issue with how movies are presented on the 360 services.

Whilst you are correct and at the moment this is not possible, we are always looking for feedback on how to improve things. I will happily pass this on to our 360 team as your comments are useful to know how these changes have been received. 

Kind regards,

[noelgls · Accepted solution]

Doh glad I saw this post.

I have had 360 from about the start of the year and the 'ALL' feature for Sky Movies I can 100% confirm has been there before and I used it about a week ago. Over the months the 'ALL' feature does seem to appear and then disappear to then only reappear again - without any rhyme or reason. 

Just checking now though and the 'ALL' feature has disappeared again. As we have had it before when is it coming back Virgin Media and why does it disappear sometimes to only then come back a while later

[Molly_G · Accepted solution]

Hi @noelgls,

Thanks for your post. I do know that since our 360 service is one of our newest developments, the team having been trialling various features on the platform. 

Whilst I can't confirm what plans are in store for this particular aspect with viewing the list of movies on offer, I can assure you that all feedback will be considered for future updates to the service.

Kind regards,

[noelgls · Accepted solution]

 trialling? You should not have the option of showing 'all' films in a list as a trial and then make it disappear and then it comes back again and disappears again etc. That's not a trial, I would say more a glitch possibly.

O look what I have found in the UHD section, a way that I can see 'all' the UHD films.

Polite suggestion - either have 'all' in both the Sky Cinema and Sky Cinema UHD area or don't have it at all in either of the areas.

It's brilliant having 'all' so please get it in both areas

Thank you 

Noel 

[Adhalliday]

I don't think that a list of all movies is currently available from sky, certainly not on the app. Is this the reason it is not available from virgin, because you are simply duplicating sky?

Also perhaps you should have moderators making sure that all films in a class are listed. Under scifi, you don't have the full set, ad an example. That way having the all option is less important.

[Adhalliday]

I wonder if the issue is the number of movies in an all list, perhaps its too big for the software to deal with. If so, the software needs improving. If its an editorial decision, I honestly think its a bad one.

[noelgls · Accepted solution]

Interesting post "missing sky cinema movies on demand" and the post "all movies" - seems to be that the issue of "all movies" not being shown as an option is a fault on the Sky Movies section and not as the Virgin Media Forum Team have said "we try different things, might be an option in the future and will take your feedback on board" (not their exact words)

Virgin Media please just get the fault fixed so all movies are listed and there is the "all" option back on Sky Cinema not just on Sky Cinema UHD

Thank you

Noel