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Alex Rider ep2 no dialogue

Tommyboy004
Joining in

Has anyone else experience problems with Alex Rider  episodes 2 no dialogue 

6 REPLIES 6

newapollo
Very Insightful Person
Very Insightful Person

Welcome to VM.   I've moved your post from the broadband forums to the 360 forums as the error isn't related  to your broadband.   I'm assuming you are a 360 user since this is your first forum post.

Which VM set top box are you watching this on ?

I've just checked on my 360 and after the opening credits, playing through the episode there is only occasional background music and no dialogue

I'm in the Teesside area. Which area are you as it may be area specific?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Martin_N
Forum Team
Forum Team

Hi Tommyboy004,

Thank you for your post and welcome to the community. 

I'm very sorry for any issue you're having with that episode. 

If you can answer the questions from newapollo it will help us to diagnose this. 

^Martin

newapollo
Very Insightful Person
Very Insightful Person

Hi again @Tommyboy004 

There's still  no dialogue on the program, however it might be a good idea to record it as it's due to be broadcast again tomorrow (May 3rd at 20:15)

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

SylvB
Joining in

Hi, yes it is the same for me! I enjoyed Ep1, settled down to watch episode 2 - credits played fine but then no audio! I have checked back each day but it is still the same! 😪

TonyJH
Joining in

Same here (Though on a V6 box).

Also same with Episode 3. Just tried 2 again today and then 3 as it was there.

From experience might be relevant due to audio codecs, using LG OLED55CX5LB outputting to a Sonos Arc using eARC.

Hi all,

Thank you for your posts and for bringing this to our attention. This has been flagged and is currently being looked into. Apologies for any inconvenience and frustration that this may cause.

We'll let you know once we have an update on this.

Thanks,
 


Zach - Forum Team
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