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Ben
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Additional box on quickstart

Hi,

We currently have the Ultimate Oomph Bundle with two V6 boxes. I called up yesterday to upgrade to Virgin 360 and arranged for delivery of a main box and a mini box to replace the V6 boxes. I would like to add an additional mini box for another room so called up today to add this to the order. I was told that due to the current situation that orders for additional boxes can't be processed at the minute. I'd understand this if an engineer was required, however, the additional box would be for a room which already has a live Virgin Media point, so would just need the box and no additional cabling. Is there any way of getting a third box through Quickstart? From what I understand the V6 boxes are compatible with Virgin 360, so could one of the current V6 boxes be converted to 360 rather than returning it?

Thanks,

Ben

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