Virgin Media Community

[sp21xx]

Hello

Does anyone know if its possible to get a 3rd box added to initial install when the engineer is visiting?

Website sends you round in circles, chat is taking too long to get through and I'm  thinking of cancelling within my 14 days and going back to sky. 

Thanks for any help

[jb66]

No, the technician won't have time to do a extra box, you have to call up to amend the order before he arrives 

[sp21xx]

That's handy to know. Thank you.

[Lee_R]

Hi sp21xx thanks for posting and welcome to our community.

Are you joining Virgin Media as a new customer?  If so, you would need to speak to the pre-installations team to make your arrangement.

Regards

Lee_R