Accidentally got Adult Ticket

[HotWater]

Hi All 

I Hope someone can help

I've accidentally brought an adult ticket where its going to start today at 10pm, is there any way this can get cancelled, and for it to not appear on the bill.

Just as my name says ill be in a lot of hot water if it does.

[Ernie_C]

Assuming you are not the account holder, just own up.

[newapollo]

Hi @HotWater 

I think you should change your name to VeryHotWater

You actually need to enter the pin number so you can order any adult content.

If it can't be cancelled then the good news is that it won't appear on your bill specifically as adult content . I beleive it shows up as something along the lines of an interactive/additional charge showing as "additional content (18)"

You could maybe bluff your way out of this as there are forum posts where customers have been charged for this (and of course they haven't ordered the content)

It normally takes the forum staff a couple of days to pick up forum posts, however I'll flag the forum team so they respond quicker and see if they can get it cancelled, however I'm not sure if that's possible.

Fingers crossed

[HotWater]

its an awkward convo i don't want to have

[HotWater]

much appreciated thank you 

[HotWater]

Just an update on me 

i fessed up to the account holder, i spoke with Virgin and they said nothing has been ordered, phew

but its likely im heading to the Dog House