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obarton
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Accepted invite, no confirmation email

Hi,

I was sent an invite for 360 on the 24th November. I accepted the invite, filled out the form and at the end it said "A confirmation email will be sent to you". However, I've had no confirmation email & no new remote has been sent.

Please can somebody help?

Many thanks 

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Ernie_C
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Re: Accepted invite, no confirmation email

Check whether you have any orders in My Virginmedia.

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obarton
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Re: Accepted invite, no confirmation email

Says I have no open orders

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Ernie_C
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Message 4 of 30
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Re: Accepted invite, no confirmation email

That would suggest no action has been taken.

Have you tried filling in the form again?

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obarton
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Re: Accepted invite, no confirmation email

Yeah I've filled it in again twice since then

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Ernie_C
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Re: Accepted invite, no confirmation email

I’m sorry, you’ll just have to wait here for Virgin Media to comment which may take up to a week.

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tafrock
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Message 7 of 30
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Re: Accepted invite, no confirmation email

Hi I was in the exact same situation. No email or evidence of my acceptance having gone through. Then hey presto a whole calendar week later I got an email telling me my order was on its way and an updated  letter of contract (no extension or extra charge) detailing my move to 360. Remotes arrived today. Will upgrade at weekend when I've watched a few programmes I don't want to lose 

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TiffanyGreen97
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Message 8 of 30
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Re: Accepted invite, no confirmation email

it can take 7 days for the order to go through

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Dereklad
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Message 9 of 30
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Re: Accepted invite, no confirmation email

I wish i got an invite.whats wrong with em,do i smell or something 😞

has anyone in birmingham got an invite.








Cable customer from its inception in 80's in Birmingham .have never missed a bill payment.my package is big kahuna xl tv..200mb internet..and free sky movies for 6 months..v6 box
Ps5& .
+size 9 feet..iphone 11 plus..
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obarton
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Message 10 of 30
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Re: Accepted invite, no confirmation email

I read somewhere that it's ultimate oomph customers getting the 1st invites

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