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Tuning in

Hi. We were out of contact and signed a new 18minth one on Sunday. We weren't aware that we could upgrade from V6 to 360 when we renewed. Is it still possible please? Thanks 


Community elder

Yes it is possible, you can phone 150 and select the I am thinking of leaving option to speak to retensions that's the I am thinking of leaving option to change your contract, have you checked on the forum to see the differences between the two systems, the V6 TiVo software has a few features the 360 Horizon software doesn't have. At some point everyone will be moved to 360.


Very Insightful Person
Very Insightful Person

Most here would consider moving to V360 a migration rather than an “upgrade”. The Horizon firmware running these boxes is COMPLETELY different & has its bad points as well as good. You would do well to read through the threads on here thoroughly before committing as:

1) Migrating is completely voluntary. The V6 TiVO system is NOT obsolete & will be around for a while yet.

2) Once you have migrated there is no way back if you don’t like it.

VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

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