A few channels pixelated and missing

[Joecrow]

Hi 

on one of my 360 mini boxes

The box as always been ok upon till now 

but

i I have a few pixelated channels & few channels not there at all, I have reset the box several times

and checked the cables at the back but the problems still persist

[japitts]

Pixelation on digital-TV usually means there's a signal fault somewhere. If you have two boxes and only one is affected, an external fault is ruled out.

Try swapping the 2 boxes around and see whether the fault follows the box or remains with the in-room cabling. Then you can report the problem via the usual means - or wait here for staff to pickup.

[Matthew_ML]

Hey Joecrow, thank you for reaching out I am so sorry to hear about this.

I am going to send you a PM so we can look into this 🙂 

Please do look out for it.