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360minibox stuck in standby

Ttel
Joining in

Tried resetting 360minibox it goes welcome please wait and then goes into standby. Pressing standby button or indeed any button on remote causes the remote to flash white for a while. Any ideas?

2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi Ttel 

Try the following, it's worked for some forum members.

Turn off the 360 at switch;  then on the 360 box  hold down both the power button and the + button at the same time.

Then turn on the 360 again whilst keeping hold of those buttons for a further 30 seconds.

The box should reboot, the power button will hopefully turn blue, and it should reset and boot up normally 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Megan_L
Forum Team
Forum Team

Hi Ttel, 

Thanks for using the Community Forums to get this issue with your 360 Mini Box looked into, I am sorry if this has been causing some frustration 😥 

I can see @newapollo has already given you some helpful advice, has this worked at all? 

If not, I have a helpful link here which will take you through various diagnostics to resolve the fault 👉 TV Fault Issues.

Please let us know if these help!

Thanks,

Megan_L