My TV360 box will not come out of standby. I’ve tried the usual fixes I.e power off for 2 minutes etc.
mot has been playing up for a while taking ages to start now it just won’t even come out of standby.
After powering off and on, what happens?
Is the box stuck in the boot cycle? That's a fault if so.
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After powering of and on. The power light illuminates orange. Pressing the power button on the unit or the remote does nothing.
light never changes colour don’t get a welcome screen nothing.
Your best is to call VM and follow the "I have a fault with my TV service" options - 150 from a VM phone or 0345 4541111 from any other phone.
Staff should respond on here, but it may take a couple of days.
Make sure the co-ax cable is firmly connected and finger-tight before doing so.
Hi Paulkid thanks for posting and welcome to our community.
I am sorry that your 360 box is stuck in standby. I would love to help you resolve this. I am going to send you a private message.
Hi @Paulkid thanks for confirming some details with me.
I have booked the first available appointment for a tech to attend your property. You can view and amend your appointment here.