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creynolds1956
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360 upgrade problems

I’m in the process of upgrading my V6 to 360.  Installation started well and box started to reboot but now I have a blank screen and the V6 is showing a solid orange light.   Can anyone help please?

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creynolds1956
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Re: 360 upgrade problems

It’s sorted now.  360 boxes now working 

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creynolds1956
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Re: 360 audio set up

I’ve set up my 2 360 boxes & they work well.  I am however having problems connecting the handsets to control my Bose sound bar & Bose cinemate systems.   The v6 boxes controlled them no problem. Any ideas?

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dannylau
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Re: 360 audio set up

https://citationsupporthelp.freshdesk.com/en/support/solutions/articles/47000702226-citation-bar-zig...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Travis_M
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Re: 360 audio set up

Hi @creynolds1956

 

Thanks for posting on the community forum!

 

Have you managed to fix this issue after viewing the link attached by the very helpful @dannylau ? 🙂

 

Regards

Travis_M
Forum Team



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creynolds1956
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Re: 360 audio set up

Nope

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Travis_M
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Re: 360 audio set up

I'd suggest contacting Bose if the steps on the link didn't work as our 360 remotes are fully capable of connecting to third party equipment like this and I've checked to see if any known issues have been flagged around this, and there hasn't been.

 

Please let me know how you get on after contacting Bose.

 

Regards

Travis_M
Forum Team



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