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360 upgrade - how many new remotes?

mhl
Joining in

on ‎21-01-2023 15:11

I have recently signed up for the free upgrade to TV360.  I currently have two V6 Tivo boxes as part of my ultimate TV package - so will I automatically be sent two new remotes?  This is not clear from any info I can find, and several forum posts suggest that it is necessary to request (even to pay extra for) a second remote.

Can someone please clarify?

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newapollo
Very Insightful Person
Very Insightful Person

on ‎21-01-2023 15:16

Hi @mhl 

You should receivea package containing two remotes - I had two V6 boxes which I upgraded and I received two remotes.

At the time there was a charge of £24.95 but this covered both remotes.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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