Try the following. Turn off the 360 at the switch; then on the box hold down both the power button and the + button at the same time.
Whilst keeping hold of those buttons for a further 30 seconds turn on the 360 again .
Hopefully then the box should reboot, the power button will turn blue, and it should reset and boot up normally
The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliLove, love and love, forever - Pele
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge. Learn more
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanksThe do's and don'ts.
Keep the community welcoming for all. Follow the house rules