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John_Cranmer
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360 search not working

We have just been "upgraded" to the 360 service. Worst among a few problems is the search does not work.  On both sets we keep getting CS8400 errors every time you try to select a letter. 

Virgin keep saying that they have to refer this upwards but nothing happens.

Any thoughts - does any one else have this problem

 

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TiffanyGreen97
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Re: 360 search not working

Try rebooting all your boxes

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John_Cranmer
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Re: 360 search not working

That does not work.  Virgin Tech Support have not been able to fix it despite several attempts which always end in them saying I will have to pass it upwards" or words to that effect.

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