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thomaslangley88
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360 remote

on ‎26-01-2023 20:07

I had confirmation that my new controls would be here within 14 days it's now been 20 and I still haven't got them! How long do they take to arrive? 

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roy247
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Wise owl
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Re: 360 remote

on ‎26-01-2023 21:37

Have you tried calling Virgin again and asking, or you can wait for a forum team member to respond which may be 2 to 3 days.

 

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Zach_R
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Re: 360 remote

on ‎29-01-2023 16:19

Hi @thomaslangley88,

Thank you for your post and welcome to our community forums. We're here to help.

I am very sorry to hear that you're waiting on the delivery of a new TV remote. If this is still yet to arrive, please respond to the private message that I'll be sending to you shortly and we can proceed from there.

Thanks,
 



Zach - Forum Team


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