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360 remote wont sync

Tuning in

Hi my control was working earlier but I resetted it as the volume buttons wouldn't work but now the remote wont pair to the box and the power button flashes red for a few seconds, any idea on how to fix this.




It may seem strange but have you tried different batteries in the remote? There can only be one remote connected to each box so if you have tried to add/use other remotes with the box we'd recommend resetting this, you can do this by pressing and hold the TV and Rewind button for 10 seconds which will factory reset the 360 remote. After the factory reset, try pressing TV and 0 button for 10 seconds and it should now force pairing.