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analezat
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360 remote not controlling tv

I made the schoolboy error of pressing buttons on my old tv remote control and now the virgin remote won’t control the tv. I tried the 10sec reset by holding both tv and 0 for 10 seconds. Also held tv and rewind for 10 seconds. Also switched off tv internet and box for several mins. Nothing controls the tv except the original tv remote. I’ve no user manual.

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BumbleVMTech
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Re: 360 remote not controlling tv

Hi, have you tries pressing HOME > Settings > Audio & Video > Pair remote to audio system.  There should be an option to pair to TV

 

Regards

Rich


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analezat
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Re: 360 remote not controlling tv

I’ve managed to get a bit further by trial and error thanks

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Robert_P
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Re: 360 remote not controlling tv

Hello analezat

 

Thanks for the update on the TV remote issues you've been experiencing, we appreciate you taking the time to raise this via the forums and welcome to the community.

 

It's been a few days since your last post so we're just checking in to see if this is something you still require assistance with? If so, we have these tips and advice virg.in/VTVremote for setting up the remote.

 

Thanks

 

Rob