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360 remote disables TV remote

Joining in

Hi all, hoping you can help me. I've got a pretty old sharp aquos TV (40cf is the 1st 4 characters of the model number). Can't pair the 360 remote to it, I assume because it's too old. I've done key testing and manually putting in the 1st 4 characters of the model no. However whenever I turn on virgin media, it completely disables the buttons on my regular TV remote. It even disables the buttons on the actual TV so the only way I can turn the TV off is to unplug it. Is there any way to stop this happening?