Virgin Media Community

[Laurencehead]

I have a 360 box and remote. I have changed the batteries and used duracell AAA. The remote seems to burn through them in about 2-3 weeks. Is there a certain battery that I should use instead or do you think there may be a problem with the actual remote?

Many thanks

Laurence

[g0akc]

I guess it depends how much you use the remote.  That does seem a short life.

We’re still using the original batteries that came with the remote in October. Moderate/frequent use including fast forward of adverts in recordings etc.

Where did you buy the Duracells?  Reputable shop?  Fresh and in date?

Try another brand.  Any good make of Alkaline should be fine. Don’t use Carbon Zinc type.

Nowadays I usually buy from Amazon’s own brand, GP etc. from Toolstation/Screwfix, Aldi/Lidl.  Some shops including supermarkets can be expensive.

If it persists ring Virgin and request a replacement as faulty.

[thrice]

I've not tried it myself but I have read in several places that the 360 remote will work with only two batteries instead of four. I don't know if there will be full functionality. My (four) batteries seem to last about four or five months with moderate use.

[Laurencehead]

Thanks for your replies. It is my bedroom remote so not massive use. I have just brought some alkaline battiers and see if that does the trick if not will get in touch with Virgin for a replacemnet

[roy247]

The newer remotes only have 2 batteries if you have a 4 battery remote, also has the backlit keys then it will work with 2.

I posted the answer below sometime ago. I had a warning about low batteries 2 to 3 weeks ago and they are still working.

The remote requires 3 Volts to operate, each side has 2 x 1.5 Volt batteries in series which equals 3 Volts, both sides are then connected in parallel so that doubles the Amps per hour if all the batteries are the same without any defects, so theoretically the batteries will last twice as long than if you have 2.

You do get 2 levels of warning to replace your batteries, the first one say's something like your batteries are getting low you need to replace them, the second say's your batteries NEED replacing and then it won't do anything. You can usually keep using the remote a week at least after the first warning.