I'm having a problem with my box on a Toshiba TV it won't play sound it used to but not anymore. An engineer called changed the box still has the issue he says it's a firmware update on the TV so is virgin going to fix the issue or do all the Toshiba owners replace the TV service from virgin to one that works with Toshiba.
Anyone from virgin want to tell us when the issue is going to be fixed?
Already tried as I said the engineer tried as well he said it's an update done by Toshiba which is why I ask when virgin is going update their software to accommodate Toshiba TV's otherwise all Toshiba owners will have the same problem as me
It was the engineer who told me of a report on here who has the same issue so I guess your wrong with no others reporting an issue also another make of TV has an issue that had a firmware update so 2 makes of TV same issue think I see a pattern forming however the other TV was cured by switching off the Dolby sound so seems not very observant I don't come on here very often I assumed people where going to at least have an idea but so far seem not to read the original post or simply have no idea