Menu
Reply
Petere_73
  • 10
  • 0
  • 0
Joining in
966 Views
Message 1 of 9
Flag for a moderator

360 mini coax splitter ?

So , as its virtually impossible to get thru to Virgin media I've a question about the coax to mini box .

I've a coax that runs thru my loft and to the living room at the rear , its joined in the loft ,would I be able to fit a coax splitter ? I've a coax to my bedroom from a free view which is rubbish so thought I could use that for an additional mini in my bedroom ? 

Whats the general opinion  🤔 or does it need a separate coax fitted by engineer ? 

0 Kudos
Reply
BenMcr
  • 21.93K
  • 2.39K
  • 4.47K
Very Insightful Person
Very Insightful Person
962 Views
Message 2 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

Cabling for Freeview and for Virgin Media is not the same.You'd need an engineer.

However that would be part of the install if you need it. Mini boxes for self install would only be where there is an existing cable point for them to connect to.

**********************************
I work for Virgin Media - but all opinions posted here are my own
0 Kudos
Reply
DJ_Shadow1966
  • 7.2K
  • 1.37K
  • 2.06K
Very Insightful Person
Very Insightful Person
960 Views
Message 3 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

Hello

All coaxial cable has to be installed by an engineer the coaxial that is run for freeview is not the same as the coaxial cable that VM cable use.

Adding extra points will be charged as a non fault callout of £99.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
TiffanyGreen97
  • 368
  • 22
  • 98
Fibre optic
932 Views
Message 4 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

If you dont want to be charge you could split the Virgin Coax your self if you have Coax and splitter etc.but if it goes wrong  and don't work or you have problems in the future Virgin probably wouldn't touch it.

0 Kudos
Reply
Anonymous
Not applicable
924 Views
Message 5 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

you'll also be breaking the T&C and may be charged for any danages inclusing any downtime for others you create
0 Kudos
Reply
nodrogd
  • 17.02K
  • 1.99K
  • 4.17K
Very Insightful Person
Very Insightful Person
920 Views
Message 6 of 9
Flag for a moderator

Re: 360 mini coax splitter ?


@TiffanyGreen97 wrote:

If you dont want to be charge you could split the Virgin Coax your self if you have Coax and splitter etc.but if it goes wrong  and don't work or you have problems in the future Virgin probably wouldn't touch it.


It is not common knowledge, but Virgin use frequencies in the same spectrum as Freeview TV, DAB radio & 4/5 G Mobile phones. Any ingress from these signals will result in a degraded service, & if the signals track back to the street cabinet the entire street can be affected. As a result specialised cable is used.

If any ingress is traced to your installation you could end up with a compensation claim for disrupting Virgins services. As has been stated, installing new coax is part of the new box install if you are having an additional box, so you shouldn't be paying any extra for the new coax run.

VM BB TV Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

roy247
  • 1.38K
  • 101
  • 328
Knows their stuff
895 Views
Message 7 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

just to add to what nodrogd said, if you start messing with the cables you could upset your signal levels that are set in the box in the street.

arthurbear
  • 3
  • 0
  • 0
Joining in
773 Views
Message 8 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

Is there a way to purchase suitable cable I’m midway through a rebuild and at the moment could run the cable needed for the box through the new walls and ceilings rather than have it visable. Install isn’t scheduled til after the work is finished

0 Kudos
Reply
HowardML
  • 12.33K
  • 1.44K
  • 41
Superuser Emeritus
Superuser Emeritus
769 Views
Message 9 of 9
Flag for a moderator

Re: 360 mini coax splitter ?

No, you can't buy the cable. The best you can do is install ducting and pull cords for VM to use to feed their coax.


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply