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Dave1010
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360 can't delete recordings

I can't delete recordings on my 360, I have 2 the small one and the one the same size as the v6.

When I try to delete it says box offline,  but they're both connected to the Internet. 

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roy247
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Re: 360 can't delete recordings

Are you trying to delete from the mainbox directly ?

 

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Dave1010
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Re: 360 can't delete recordings

Hi, I've tried from both boxes and got the same response. 

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roy247
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Re: 360 can't delete recordings

Apart from trying turning the boxes power off and on and if that doesn't work you could try a factory reset, it doesn't really reset the box to factory as in deleting recordings so you only lose a couple of settings.

 

Dave1010
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Re: 360 can't delete recordings

Thanks I'll give it a go. 

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roy247
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Re: 360 can't delete recordings

I should have said turn the power off by either using the switch on the back or the mains socket.

 

Dave1010
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Re: 360 can't delete recordings

Tried restarting,  factory reset still no joy with either box 😕 

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Dave1010
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Re: 360 can't delete recordings

Can't watch the programs using catch up tv either now,  tried rebooting hub still no joy,  wish I'd just stayed with the old v6 and tivo now 😢 

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Dave1010
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Re: 360 can't delete recordings

Catch up tv does work,  just not with any programs recorded 😑 

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roy247
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Re: 360 can't delete recordings

If you log into your My Virgin Media account and look on the Service Status you can run tests from there, you may then need to phone and speak to someone, good luck with that one.

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