Just recently a red screen comes up and asks to update new version V.184.108.40.206 by pressing OK.
The whole screen then locks up, so I have to reboot the box, this has happened several times and is become annoying.
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I don't think this is a Virgin update, could it be an upgrade for your TV or something else you have connected to your TV.
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Thanks for the advice will take a special look if it happens again. and will get back to you if necessary. Thanks.