360 box rebooting while watching CH5

[Odds]

Hi.

Bit of a strange one, my 360 box regularly reboots, but only when I'm watching CH5 or 5 Action (maybe 5 min into watching, sometimes longer.) This even seems to happen while watching recordings of said channels.

It always starts with a CS2002 error message, sometimes I am able to change channels, sometimes the box does a reboot to the Welcome screen 

I haven't noticed it happening on other channels, but not 100% sure.

Any ideas? 

I'm sure a few would be happy to not be able to view CH5, but I am partial to Police Interceptors and the like...

Cheers.

[Odds]

Did a few tests and 5 USA and 5 Star channels also cause the crash/reboot.

5 Select seems to be fine though, as were a few non 5 channels...

[2smooth]

Hi,

Funny enough I came onto this forum to see if anyone’s been having this issue also. I’ve been getting both my main TV360 and mini box crashing randomly. The issue started all of a sudden late last week…I’m sure that this is an issue at VMs end!

[Robert_P]

Hi Odds

Sorry to hear of the issues experienced with your TV services, we're aware of an issue (as advised here) the team are working on with a view to resolving as soon as possible.

Apologies for the inconveneince.

Rob 

[Odds]

Thanks Rob, just saw the pinned post!

Still seems very strange that it only seems to happen on the 5 family of channels for me at least!