Virgin Media Community

[mancitystu]

Hi,

Whenever we pause the live channels and then start watching again or watch a recorded program, the program will glitch throughout playback.

Anyone got any suggestions on how to rectify other than asking for a replacement box?

Thanks

[Travis_M]

Hi @mancitystu

Thanks for posting on the community forum!

Could you reboot the hub and the boxes for me and see if the issue still carries on after this?

Regards