So, I was tempted to “upgrade” to this new box. At the moment am regretting the decision as there are a number of issues compared to the Tivo box. None of which was made clear in advance and no way of trying to resolve without resorting to a forum, which, frankly, is just not good enough
1. no installation instructions provided - luckily I was able to work out how to do it myself. Not good enough virgin.
2. app selection poor. Fewer apps than tivo box
3. remote control app not compatible with new box - so no way of setting up recordings remotely
4. can’t find a way of finding out how much memory has been used up by recordings
5. on catch up there is the option to add programmes to a “watch list”. But can I find it? No. No menu option for this
6 No help option on menu so no way of trying to resolve issues like 4 and 5 above
7. Virgin didn’t inform customers in offer to “upgrade” that recordings depended on internet connection (nor of some of other changes from tivo functionality)
8. Programme menu is a bit of a mess compared to tivo. When personal favourites set require several clicks on remote to activate whereas tivo justrequired tap of blue button
I’m sure I will find other problems as I’ve only had this thing installed for a few days
from some other comments on forums it appears I have unknowingly enrolled as a guinea pig in Virginmedia’s trial of this device. This was not made clear in their original email
also no specific forum for this box - even though there was bound to be issueswith a new box being unwittingly tested by customers
Struggling to find any positives in this so called “upgrade” at the moment