Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

360 Tv box says connected to wrong network

Denisedignan
Joining in

on ‎11-02-2022 11:17

I had virgin 360 installed yesterday and every 20mins my tv says service suspended connected to wrong network. I’ve tried Ethernet connection and WiFi connection but get the same issue. Resetting hub 4 or tv boxes do not fix the issue. Has anyone else experienced this?

0 Kudos
1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

on ‎11-02-2022 16:18

Hi @Denisedignan 

Have you tried using the WPS option?

Home > Settings > Network > Change connection type > WiFi >WPS set up?

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Top