I've been sent a 360 Remote by Virgin, and was told they would work with my V6 box. However eerything online clearly refers to them being used with a 360 box, so wondering what I'm missing. Virgin specifically said on the call I had, that it was just the Remote that upgraded, but I'm now doubting that.
For the benefit of others reading this thread, as well as the OP....
When a customer requests their V6 is converted into a 360, you are sent the new remote control. A few days after that, a menu icon will appear on your V6 which - when selected - will download the 360 software, reformat the HDD and convert the box to start a new life as a 360.
If you don't voluntarily select the icon, the box will do it for you after a few days. And 360 is a completely different software platform to TiVo/V6. It is not TiVo.
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