I'm about 45 minutes in waiting to speak to a human on 150 so thought may as well post this question on here as I can't find a solution anywhere online. I have 3 wall boxes, all with single connections and all in separate rooms. the first room has my V6 (which will be upgraded to 360) second room has a Tivo and the third room has the Superhub.
Now the issue is I'd like to put the new 360 mini box into the same room as the Superhub. I'm guessing I can use a coaxial splitter to enable me to do this but would I need an engineer or is it a diy job if I can get Virgin to send me out the correct parts. I'd also need a 2 to 3m length of coaxial cable to connect the mini box.
Should all be possible, specially if all sockets a currently live as you say.
It may well depend on how Virgin manages such things however, they may say no and an engineer is required as there's the possibility of a signal adjustment being required.
EDIT: This is assuming your keeping the Tivo in the 2nd room and trying to take 3 TV boxes and the Broadband.
If this is upgrades for existing kit then your probably going to find no additional cabling will be sent as they will expect existing to be used, however new kit normally comes with around 2-3m flylead.
See what they say about sending an engineer for you (if you want) they could possibly do it free.
The issue here is that your technically moving kit, now I'm happy to help you do this a point you in the right places of obtaining what you need however its worth noting a couple of issues 'could' arise.
1st thing I need to see is the signal levels coming out where the hub does, to do this go to your web browser and go to http://192.168.0.1/ then click 'Check Router Status' then click 'Downstream' and copy the contents of the table listed into your reply.
Hi there, Yes everything is live and the Tivo in the second room wouldn't be used as my son watches everything through his Xbox rather then Virgin.
I guess I could pinch the cable from his room although would still need a splitter.
The 360 mini will have initially been provided to replace the TiVo I believe, because the 360 system and the TiVo system (V6/TiVo) re not compatible with each other, so you can't have both running at the same time on the same account.
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