Virgin Media Community

[robonuk]

Ok, so I’m thinking of coming over to TV360 from Sky Q. I want to take out 2 mini boxes.

My question is are the mini boxes wireless or hard wired? I’ve had a quick search on Google with some posts saying they are wired & others saying wireless.

[newapollo]

All Virgin TV set top boxes need connecting to the VM coaxial cable to receive the TV feed, so they are all hard wired. They can connect to the broadband network either wirelessly or via ethernet cable.

[BumbleVMTech]

Hi, all the boxes will require a physical cable run to them

Regards

Rich

[Robert_P]

Hello robonuk

Thanks for posting in regards to upgrading to TV 360, we appreciate you taking the time to contact us via the forums and welcome to the community.

As BumbleVMTech has advised the boxes would require a cable, more details and information can be found here including how to upgrade if you decide to.

We have these tips available to help with broadband issues:

• General broadband help - https://virg.in/vmessential
• Service status page - virg.in/service
• Wi-Fi hints and tips - https://virg.in/wifisos
• Wi-Fi troubleshooting - https://virg.in/wifinotworking

Thanks 

Rob