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spangley
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360 Box offline or not connecting

Hello 

I am trying to watch some recordings that are on my 360 box in the living room on my 360 box in my bedroom 

For the past two days I keep getting " the virgin TV box is offline or not connecting.  Turn it on to watch your recordings " the box in the living room is definitely on

They are all hooked up to the same network 

Any help would be much appreciated 

Thanks 

 

 

 

 

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roy247
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Re: 360 Box offline or not connecting

Don't know what you have already tried, you could try turning both boxes off with the switch on the back of the box and if that doesn't work you could try a factory reset, you won't lose your recordings if you select option 1 to keep your recordings.

 

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Gareth_L
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Re: 360 Box offline or not connecting

Hi spangley

Thanks for your post

Can I please ask how things are now

Are you able to view recordings now

Gareth_L