My 360 box was installed in mid-January and I only have one TV box. I have to connect it via WiFi rather than ethernet to the hub because of the layout of my living room. The hub and TV box are just under 2.5 metres apart
All was fine for the first month. In mid-February, the box did an update and since then it randomly disconnects from the internet. Sometimes it can be once or more a day. At other times it can be fine for a week or more and I think that the issue has resolved itself . It's been happening more often recently. It does reconnect eventually, it's just a pain when it happens.
I have tried restarting both the box and the hub many, many times. I have also done a factory reset on the box within the last week. That did seem to help for a little while but it has started disconnecting again. I have also googled and tried https://community.virginmedia.com/t5/Forum-Archive/Virgin-TV-360-Box-keeps-loosing-internet-connecti... but I can't see any way of renaming one of the bands in the security settings.
Many thanks for any help.