Virgin Media Community

[Steveiow]

My first V6 upgrade to TV360 went without a hitch. The 2nd V6 upgrade to TV360 keeps failing with a (error MA1/4/30) appearing on screen.

I've tried rebooting etc and still getting the same response. 

Anyone know of a solution ?

[Kain_W]

Apologies for the issues faced Steveiow,

Welcome back to the community.

So we can investigate this further I've dropped you a PM.

The message will appear within the purple envelope icon.

Regards,

[Kain_W · Accepted solution]

Thanks for your cooperation over PM Steveiow,

A box replacement has been organised.

Do pop back up if you require further assistance.

All the best,

[Steveiow]

Thanks for your help Kain