Virgin Media Community

[spazzareth]

have 2 boxes, when i try to watch recordings on 2nd box upstairs, either tells me the 360 box is starting up (even though been on for 2/3 hours, also says this when i try to delete recordings, asking me to check back?) or when i start to watch it  says 'oops there is a problem' and doesnt start

[Swf]

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@spazzareth wrote:

have 2 boxes, when i try to watch recordings on 2nd box upstairs, either tells me the 360 box is starting up (even though been on for 2/3 hours, also says this when i try to delete recordings, asking me to check back?) or when i start to watch it  says 'oops there is a problem' and doesnt start

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I had this after a 4.31 update.

I only got it all working by turning off both box's and then the modem for a few mins.  Modem back on for 5mins intill it was online and then turning the box's back on.  Worked for me

[Anonymous]

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@spazzareth wrote:

have 2 boxes, when i try to watch recordings on 2nd box upstairs, either tells me the 360 box is starting up (even though been on for 2/3 hours, also says this when i try to delete recordings, asking me to check back?) or when i start to watch it  says 'oops there is a problem' and doesnt start

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Try setting both boxes to Fast Start:

Settings > System > Standby power consumption

[Swf]

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@Anonymous wrote:

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@spazzareth wrote:

have 2 boxes, when i try to watch recordings on 2nd box upstairs, either tells me the 360 box is starting up (even though been on for 2/3 hours, also says this when i try to delete recordings, asking me to check back?) or when i start to watch it  says 'oops there is a problem' and doesnt start

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Try setting both boxes to Fast Start:

Settings > System > Standby power consumption

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Good top but poster did mention other box been on for hours.   

[Zak_M]

Good afternoon @spazzareth 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your 360 box. 

How are things looking since your post? Have you managed to view the recording? 

Kind regards,

Zak_M

[spazzareth]

afternoon

im afriad not..

it seems it has to be on for a few hours, its wired from the box outside too

[Zak_M]

Thank you for coming back to me. 

Have you managed to try the advise above? 

Kind regards,

Zak_M

[spazzareth]

doesnt work

[Zak_M]

Thank you for coming back to me. 

Are you unable to watch any recordings? 

Kind regards,

Zak_M

[spazzareth]

tried various suggestions, no joy..