Firstly, I am having to piggyback onto this thread as I only have the ability to reply, I don't seem to have the privilege to create my own topic for some reason.
My issue is that the email I have received states:
"On 28 June your home phone service will be switched from the traditional phone line over to our fibre network."
"Frequently asked questions - What happens if I don’t book a technician visit?
After 19 May you will only be able to receive inbound calls and dial 999."
I'm assuming that's an error and I won't be without service for 6 weeks! How can I find the correct date for the switchover?