zero service after placeing in new replacement sim

[gokus]

No service after putting in  new replacement sim card caint call virgin help as no sevice 

[Matthew_ML]

Hello gokus, thank you for reaching out and I sorry to hear you new sim card has no service.

Please can I check have you activated it? If not you can find out here 

I will also send you a PM, so please look out for the purple envelope. Thanks 

[gokus]

yup all ativated  just  just still one or zreo bars at best

[Matthew_ML]

Hey gokus, thank you for reaching out.

Okay this is activated for you as you are getting signal.

Since we sent you a new sim card over we have actually migrated you over to the 02 network which will change your signal length as previously you was using the Vodafone network. 

I understand there might be some signal issues with this, however you can check the coverage here. Thanks 

[gokus]

waiting stll on and off coverage guessing its the phone

[Matthew_ML]

Hey gokus, it could be, have you had the phone a long time? 

Did you manage to check the coverage, is it good service in your area? Thanks 

[gokus]

Back again since getting new sim ive had  coverage  twice in  36 hours 

caint call  texts get texts anymore iphone pro 13 max

done network rest and all that now zip 

just a massage saying your now on o2 network from  a earler comment phone as good as dead only able to use wifi and wifi sms calls zip 

thanks and nope caint call c care as no  coverade

[gokus]

hiya ive had phone less than a week iphone 13 pro max but tey say now virgin uses o2 the mast is down so ive zero coveradge   so caint  say that much 

it says good in and out doors south devon

[Matthew_ML]

Hey @gokus, 

I can see that I have already been in touch this morning via another thread and send you a private message. 

Please feel free to pop me a reply there when you can.
Thank you 

[Matthew_ML]

Hey gokus, I am going to send you a PM, we have been chatting on another thread.

Please can we try to keep it to one and please look out for that PM. Thanks