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wifi is really bad

Joining in

i switched from vodafone to virgin as they said it was better, but now i drops in and out of signal, can’t even load a tablet, having to switch wifi of on phone to go on internet, and i have done all the reboot stuff it tells you to do and can’t even do anything about it 


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thank you

Hi @lisamonty1987 thanks for posting and welcome to our community.  

Sorry to hear of the poor WiFi you're having and for any inconvenience this may be causing your household.  We've checked our systems here and we need to arrange a technician to attend your property. I am going to send you a private message, to confirm some details. Please look out for the purple envelope in the top right of your screen.