Virgin Media Community

[domisaku]

Hello.

I am currently on holiday and am trying to access my voicemail overseas.

I couldn't remember my password and have been locked out of voicemail.

Please can you tell me how I can access my Voicemail or reset the pin?

Thank you

[Gareth_L]

Hello domisaku,

Thanks for your post,

This is something we can fix from here 

If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Gareth_L]

Hello domisaku,

Thanks for those details 

I have just reset the voice mail feature for you, You will receive a text message with details on how to access it.

Can you please let me know how you get on. 

Gareth_L

[domisaku]

All good now!

Thank you for your help!

[Gareth_L]

That's great news domisaku.

If you need anything else at all, please let us know.

Gareth_L