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harmer19
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virgin mobile registration

hi 

just joined virgin mobile but cant seem to set up my account.

i put my phone number in the register page and then it asks me for a security answer for my mothers

maiden name? any help would be great.

thankyou.

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John_GS
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Re: virgin mobile registration

Hi harmer19

 

Thanks for posting. 

 

The answer would be the same one you'd give over the phone if that helps?

 

Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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harmer19
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Re: virgin mobile registration

hi thanks for your reply

no password was given at time of signup as i had a deal with the broadband, the password question asks for my mothers maiden name which ive put in and its still not working? this is the password for virgin media broadband,

kind regards

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Martin_N
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Re: virgin mobile registration

Thank you for that information. 

 

What I will do is private message you so we can help with this. 

 

^Martin

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