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Anonymous
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urgent help needed - no access to mobile - pin related (carer)

Good Afternoon and Happy New Year to you all

PLEASE can one of the admin team private message me as I've sadly locked my phone last night by mistake (idiot) and I need urgent access to it as I need to call my mum and sister

Thanks

Scott

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enlli
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Re: urgent help needed - no access to mobile - pin related (carer)

What is it you have locked, the phone itself or the SIM card?

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Anonymous
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Re: urgent help needed - no access to mobile - pin related (carer)

the phone, apologies as I've just sent the mod team a private message too about this

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enlli
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Re: urgent help needed - no access to mobile - pin related (carer)

Not sure how long the mod team will take.

So Make and Model of Phone?

Have you changed the lock code in the past?

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Anonymous
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Re: urgent help needed - no access to mobile - pin related (carer)

Sony XZ3

I very rarely use the lock code, its usually the pattern i go with, i'm just a bit annoyed with myself as i've missed loads of calls/texts etc....

 

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enlli
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Re: urgent help needed - no access to mobile - pin related (carer)

Looking around I suspect it will be a hard reset which will mean you will lose everything on the phone if it has not been backed up. The reason for this is the unlock code is actually security if someone steals or finds the phone. Hard reset means they don't get their hand on that.

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Anonymous
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Re: urgent help needed - no access to mobile - pin related (carer)

I've got everything backed up thankfully

How would I do a reset on it?

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Anonymous
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Re: urgent help needed - no access to mobile - pin related (carer)


@Anonymous wrote:

I've got everything backed up thankfully

How would I do a reset on it?


https://www.sony.co.uk/electronics/support/articles/SX469601 

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enlli
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Message 9 of 9
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Re: urgent help needed - no access to mobile - pin related (carer)

Also

https://www.iseepassword.com/how-to-unlock-sony-screen-password.html

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