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unable to access over 18 pages, appears child lock is on

unable to access over 18 pages, appears child lock is on however there is no way for me to remove on my virgin media mobile account. how do i get this removed as i can't access pub pages for example when on 4G

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Re: unable to access over 18 pages, appears child lock is on

Log into your mobile account, goto Manage My Services, turn off Parental Control and then restart phone.

Or ring 789, request they turn Parental Control off for you, then restart phone.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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Re: unable to access over 18 pages, appears child lock is on

I can see you have another post LizzieD96. 

 

Please can you refrain from multiple posts. 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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