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dooz
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switching

i have virgin broadband but in wifes name if i swap to o2 mobile will i get the double update? thanks

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John_GS
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Re: switching

Hi dooz

Thanks for posting. Both accounts have to be in the same name and address to get Volt benefits. You can as a Virgin Media user, use the O2 Priority app as well, however. Download the app and click 'sign in with my Virgin Media details'.

Any free coffees or pastries, send em this way 🙂

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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dooz
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Re: switching

can i change the account to my name then?

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John_GS
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Re: switching

Thanks for coming back to me. We don't offer a Transfer of Ownership I'm afraid. The only way to do so would be to cancel the existing account (though if in contract you may incur a disconnection fee) then re-sign up after 3 months no service at the current property.

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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dooz
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Re: switching

thanks, no problem will just stick to my other provider

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John_GS
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Re: switching

Hi dooz - no worries. Can I be of further assistance today?

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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