spending cap.

[amiable34]

i signed my wife up to unlimited data and text deal last year.rollover data if not used.£6 a month for 24 months.virgin sent a message saying data had been rolledlover last tuesday. ive checked her usage and she has 9gb unused data.she went to send a text to our son today to be told she has reaced her spending cap.what is going on??

[Martin_N]

Hi amiable34,

Thank you for your post and welcome to the community. 

I'm very sorry to hear about the issue you have had with this. 

I would like to look into this for you. 

So I will Private Message you to get the details. 

^Martin