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so called free sim

On our wavelength

been with virgin for years ,got an oomph package with a free unlimited sim card ,just been deducted 24.95 from my bank account by o2 for a free sim i had for taking out the virgin package,not happy my virgin bills have gone through the roof £160 odd,thing i have had enough why am i paying for this so called free sim,i am out of contract at the moment think its time to move on


Forum Team
Forum Team

Hey terry27, thank you for reaching out and I am sorry to hear about this.

We are coming to the end of processing all our sims over to O2, have you been migrated over to O2?

You should of got a letter / email and SMS about this if so? Cheers 

Matt - Forum Team

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