Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
160 Views
Message 1 of 4
Flag for a moderator

sms not being received on wifi calling

this thread ahs been started before with different headlines bt no solution i can find.

 

i have an iphone se 2020 and recently moved to virgin mobile, specifically for their wifi calling function. i cant receive sms (  iMessage is fine) sent to me whilst my handset is set to wifi calling. those messages sent to me never come through. all works as it should on cellular connections. any suggestions please. 

0 Kudos
Reply
Highlighted
  • 5.9K
  • 931
  • 1.63K
Very Insightful Person
Very Insightful Person
158 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: sms not being received on wifi calling

I'm on here everyday and not seen a solution posted as yet. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
143 Views
Message 3 of 4
Flag for a moderator

Re: sms not being received on wifi calling

thanks,

 

anyone from virgin available to help here please?

0 Kudos
Reply
Highlighted
  • 40
  • 5
  • 3
On our wavelength
114 Views
Message 4 of 4
Flag for a moderator
Helpful Answer

Re: sms not being received on wifi calling

I had this issue with wifi calling- Virgin failed to admit that there was an issue so I left as I was within my cooling off period. The wife had to pay out to leave her contract early as the text issue was a deal breaker.

Signal was poor where we live so we relied upon wifi calling.

If you search the forum, a lot of people have had this issue but Virgin don’t want to acknowledge that there is a problem!

0 Kudos
Reply