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malrob01
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sim unavailable

Mobile phone been working fine for a number of months, today I receive the sim unavailable message .  I have taken the sim out and checked it, gently rubbed the sim to make sure it is clean. But still nothing.

Anyone any ideas what I can do next 

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Emma_C
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Re: sim unavailable

Hi Malrob01, 

Thanks for your post and welcome to our community. 

 

I'm really sorry that you're having issues with your SIM, I can appreciate you're keen to get it sorted. 

Can I ask if you've been able to try the SIM in another handset at all? 

 

If it's still an issue please reply to the personal message I'm sending you and we'll take it from there. 

 

Emma_C - Forum Team
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