Menu
Reply
mattisnotts1
  • 3
  • 0
  • 0
Joining in
286 Views
Message 1 of 6
Flag for a moderator

sim stil no working

i had replacement sim   sent  to me today  and had to ring up active the sim but i am still getting sim1 not provisioned  on my phone any help please  4 days without service. ?

0 Kudos
Reply
Ayisha_B
  • 3.33K
  • 124
  • 304
Forum Team
Forum Team
272 Views
Message 2 of 6
Flag for a moderator

Re: sim stil no working

Hi @mattisnotts1,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear the SIM is still not working, can appreciate this must be frustrating. 

 

Have you tried putting this in a different handset to see if the issue persisits?

 

 

Ayisha_B
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
mattisnotts1
  • 3
  • 0
  • 0
Joining in
270 Views
Message 3 of 6
Flag for a moderator

Re: sim stil no working

yes thank you i have and still the same  message

i put my wife o2 sim in my phone and no problem 

0 Kudos
Reply
Travis_M
  • 3.28K
  • 113
  • 243
Forum Team
Forum Team
237 Views
Message 4 of 6
Flag for a moderator

Re: sim stil no working

Hi @mattsisnotts1

 

Have you had a SIM from ourselves previously which worked in your phone?

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
mattisnotts1
  • 3
  • 0
  • 0
Joining in
227 Views
Message 5 of 6
Flag for a moderator

Re: sim stil no working

Is started to work thank you 

0 Kudos
Reply
Travis_M
  • 3.28K
  • 113
  • 243
Forum Team
Forum Team
216 Views
Message 6 of 6
Flag for a moderator

Re: sim stil no working

Great to hear so @mattisnotts1

 

Have a great day! Please do contact us if you require any further assistance 🙂

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply