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signal coverage

Can someone at Virgin Mobile tell me why the network coverage is so bad on the network. Redditch (B97 & B98) plus coventry area. If i would have known it was this bad I wouldn't have swapped in the first place!!!

This is the worst network I have come across

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Re: signal coverage

Have a look at the Ofcom page (vm uses ee for signal) 

https://checker.ofcom.org.uk/mobile-coverage

Check indoors and outdoors, 4g and no 4g.

Generally, vm has the same signal as ee, except for one 4g signal (800mhz) which is good for indoors signal

 

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Re: signal coverage

Virgin Mobile uses the EE network and their coverage where I live is rubbish too.  We switched to O2 which is great here.  Of course, mobile coverage is always going to vary depending on where you are located.

 

 

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

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Re: signal coverage

Hello njay67, 

Welcome to our community forum page, it's great to have you on board. 

I'm sorry to hear that you have been experiencing some signal problems in Redditch and I have now sent you a private message so we can take a closer look at this for you. 

 

You can access your private messages by clicking on the purple envelope which is located at the top right hand side of your screen.

 

Regards, 

Dean C 

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