Menu
Reply
csouter
  • 17
  • 0
  • 1
Tuning in
728 Views
Message 1 of 10
Flag for a moderator

sending / recieving text messages delayed

Hi 

Im hoping someone can help

For a few months now i have not been getting text messages on time - i have had people tell me they have just sent me a text but I dont recieve them until alot later (usually about 12 hours after they were originally sent to me) 

 

Im also having problems sending text messages - alot of the time they fail to send. 

 

Fyi ; i have tried putting my sim in a different phone but get the same problens. 

Any help would be very appriciated

Thanks

 

0 Kudos
Reply
Anonymous
Not applicable
706 Views
Message 2 of 10
Flag for a moderator

Re: sending / recieving text messages delayed


@csouter wrote:

Hi 

Im hoping someone can help

For a few months now i have not been getting text messages on time - i have had people tell me they have just sent me a text but I dont recieve them until alot later (usually about 12 hours after they were originally sent to me) 

 

Im also having problems sending text messages - alot of the time they fail to send. 

 

Fyi ; i have tried putting my sim in a different phone but get the same problens. 

Any help would be very appriciated

Thanks

 


Turn off WiFi calling.

https://community.virginmedia.com/t5/Virgin-Mobile/Not-recieving-texts-through-Wifi-Calling/m-p/4556... 

0 Kudos
Reply
csouter
  • 17
  • 0
  • 1
Tuning in
688 Views
Message 3 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

Hi thanks for the advice

Unfortually ive tried turning off wifi calling but theres no option for it in my phone settings - ive even tried using the search bar in settings to search for wifi calling with no joy

0 Kudos
Reply
Anonymous
Not applicable
686 Views
Message 4 of 10
Flag for a moderator

Re: sending / recieving text messages delayed


@csouter wrote:

Hi thanks for the advice

Unfortually ive tried turning off wifi calling but theres no option for it in my phone settings - ive even tried using the search bar in settings to search for wifi calling with no joy


Which device?

0 Kudos
Reply
csouter
  • 17
  • 0
  • 1
Tuning in
644 Views
Message 5 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

Samsung Galaxy S10+

0 Kudos
Reply
Anonymous
Not applicable
610 Views
Message 6 of 10
Flag for a moderator

Re: sending / recieving text messages delayed


@csouter wrote:

Samsung Galaxy S10+


?

0 Kudos
Reply
KevinJ
  • 5
  • 0
  • 0
Joining in
603 Views
Message 7 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

I had been having the same issue.

I've been unable to text my partner also on Virginmobile, I had several sent texts but she never received them.

I tapped on the already sent texts and a menu popped up at the bottom of my screen, 'send as SMS', so I tapped that and it went through. I did this with all previous sent but not received texts and they all went through.

 

Moto G7 Power.

0 Kudos
Reply
csouter
  • 17
  • 0
  • 1
Tuning in
588 Views
Message 8 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

Thank you for posting the video - ive tried this but theres no wifi calling option after ive clicked settings & then connections i dont have a wifi calling option (ive attached screenshot of what i have under settings, connections) 

Screenshot_20210113-204135_Settings.jpg

0 Kudos
Reply
enlli
  • 8.01K
  • 1.25K
  • 2.28K
Very Insightful Person
Very Insightful Person
581 Views
Message 9 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

Use the pull down menu at the top.

Expand the buttons and scroll till you find it

Screenshot_20210113-204955_Settings.jpg

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

csouter
  • 17
  • 0
  • 1
Tuning in
576 Views
Message 10 of 10
Flag for a moderator

Re: sending / recieving text messages delayed

Thank you - Ive found it now and turned it off hopefully my texts are sorted now (🤞)